We’re here to help!

Thanks for reaching out to the website hosting and maintenance support team at Rock Paper Simple. We look forward to serving you. Here are some tips for the most timely and efficient service:

  1. Having just one point of contact creates clarity and eliminates the possibility of duplicate ticket submissions.
  2. Our support department requires up to 2 full business days to review the issue and respond with an update.
  3. Please submit one support ticket per issue. For instance, if you’d like us to edit three different pages, please submit one ticket per page (three tickets).
  4. Copywriting, and photo editing are not included with maintenance packages. However, we have a talented team of creatives and we are happy to provide you with a price quote for these or any other website enhancements you request.

Submit a Support Ticket