Why, hello there! Do you love marketing and interacting with people? Looking for a team?

We are excited you are here. It’s important to us that we choose the right team members to join the team here, so we are going to be really big about making sure you have all the details about what it is like working here and what we are expecting. Let’s start with the job details and then share more about Rock Paper Simple.

Hiring

Job Description

As a Junior Developer one of your primary responsibilities will be to respond to and address customer support requests in a timely and respectful manner. Using our online ticketing system, you will answer questions, help troubleshoot or escalate website issues and perform maintenance on our client’s WordPress websites. You will also use our task management system (Wrike) to communicate with other departments and escalate issues to the appropriate team members.

In addition to troubleshooting issues, our developers work closely with our Graphic Designers and Account Management team to implement changes and updates to client websites.

We also rely on our developers to advise the RPS team and our clients on the latest technologies and the best way to implement them. We have internal reviews for our designers to showcase their website designs and we rely on our developers to give input on functionality and plausibility of those designs in a constructive manner.

As a Junior Developer, you are not expected to be an expert in developing websites on day 1. One of our core values is, “Continuously Improving” and we are seeking an open-minded individual with the desire and drive to learn and grow in this role. We will help train you on best practices and techniques for building WordPress websites that we have learned over our many years of serving customers.

As part of the creative team you will be led by the Lead Web Developer who will help manage and prioritize projects, review developed sites, provide training and answer any questions you may have or come across while on the job.

Responsibilities

  • Manage and respond to Website Support Tickets via our ticketing system.
  • Troubleshoot website problems and perform maintenance.
  • Take ownership of completeness and accuracy of work.
  • Provide input on the technical feasibility of designs.
  • Collaborate with Graphic Designers, Content Writers, Videographers, and Marketing Managers in order to have all information to produce a website.
  • Handle administrative responsibilities associated with projects including organization of files, information, and other assets.
  • Maintain effective internal communication to ensure that all relevant RPS team members are kept informed of project progress.
  • Develop and maintain WordPress websites.
  • Customize base themes and plugins to reflect the provided mockups.
  • Being knowledgeable about which plugins to use, when and how to use them.
  • Implement compliant and clean code to ensure consistency across browsers and platforms.
  • Ensure responsiveness of websites for user experience across devices.
  • Ensure stability and quality of finished product.
  • Continuously provide input for development processes to increase productivity and efficiency.
  • Work onsite at our Melbourne, Florida office.

Skills and Qualifications

  • Strong communication skills and empathetic customer service skills.
  • Understanding and experience with WordPress is preferred.
  • Intermediate level Proficiency in web markup:
  • HTML
  • CSS
  • Entry level to Intermediate level proficiency in the following are a plus:
  • PHP
  • JavaScript
  • jQuery
  • Basic knowledge of Photoshop, to be able to crop, resize, or perform other small adjustments is required.
  • Proficiency in Adobe XD is a plus but not required.
  • Knowledge of how DNS works is a plus but not required.
  • Ability to work under pressure and within tight deadlines.

Benefits

(Compensation): The offered position is $15/hour, with two pay periods per month. This is a non-exempt hourly position. Career planning meetings will provide a path of advancement with time.

(Office Hours): The office hours are Monday – Friday, 9:00 – 5:00 with availability outside of those hours to ensure time-sensitive clients are taken care of. Hourly non-exempt workers will be paid time and a half for any hours worked over 40 hours in a workweek. This position is for 40hrs per week.

(Work From Home Days): Work from home days are allowed to be taken 4 days a month upon approval. 

(PTO): 13 days of paid time off will be provided each year. The position also includes 11 paid holidays.

(Compensation and Benefits): Position benefits include: Disability, Dental, Vision, Redirect Health Primary Care Coverage, IRA plan with up to 3% salary match, Financial Advisor, Marketplace Chaplains, Monthly Team Lunches, etc.

(Professional Development): Rock Paper Simple provides continuing professional development through online courses, events, consultants and other opportunities to allow each of our team members to grow. Paid subscriptions to digital learning opportunities are available immediately with additional and more specific opportunities available upon request and as they arise.

What is it like working at Rock Paper Simple?

Good question! Here’s our best effort at sharing a bit about what it is like working at Rock Paper Simple.

We work in marketing. So that means it can be fast-paced, deadline-driven, and sometimes it can be stressful. But it is also a place we get to be creative, make really awesome things, work with cool brands, and help some awesome organizations look amazing and win. 

We run on EOS, so we have very clear short and long-term visions, quarterly goals and updates, and weekly meetings that give everyone a voice. The whole team knows where the company is going and why. We have leaders, not bosses, who focus on empowering their teams. We document our processes and continue to find ways to make them better.

We are crazy obsessed with anything orange, Star Wars, coffee, Brevard County, and anything marketing-related. We have silly Slack chats in the #general channel with more gifs than we should, have random nerf battles, play board games over lunch, and pass a You Rock Award from team member to team member each month based on core values. 

We are very human, care a lot about mental health (we even made a documentary about it!), and want to see everyone grow and become better. We understand that human beings make mistakes and get overwhelmed sometimes, and we encourage people not to let that hold them back. We give grace when we should, but we hold our people accountable too.

Click here to learn more about us!


Think you should be the next team member to join Rock Paper Simple?

Click here to apply on our HR system!

Drug-Free- Workplace Program and Medical Marijuana
This company is a drug-free workplace that complies with the State of Florida Drug-Free Workplace Act and testing procedures. Please be aware of the following information concerning medical marijuana and the company’s stance concerning it. Medical marijuana is available in a variety of forms. Medical marijuana that has a certain level of THC may show up on a drug test. Some medical marijuana does not have THC and will not show up on a drug test. A physician will know if the medical marijuana that they are prescribing would have enough THC to result in a positive drug test. Please consult with the physician to determine if the medical marijuana that they are prescribing will have enough THC to result in a positive drug test. If the medical marijuana that is prescribed does result in a positive drug test result, the company stance concerning this is outlined in the company drug-free workplace policy.

Rock Paper Simple is an equal opportunity employer.